Pricing

Start with a 60-day hosted pilot.

Explore Hymetry with real production data before you pay. The hosted pilot starts when your first production data is received, includes enough time for a baseline and comparison period, and moves to a paid plan only from day 61.

No credit card required. Usage guardrails apply during the pilot.

Hosted pilot

Enough time to see baseline and change.

A short trial often ends before a B2B team has enough production behavior to evaluate analytics. Hymetry's hosted pilot gives teams time to set up capture, review the baseline, and compare what changed.

Day 0

Connect production data

Install the snippet, confirm events and recordings, and review privacy controls.

Day 7

First value review

Review early visits, pages, companies, users, and session context.

Day 30

Baseline report

Understand the first month of product usage, adoption, and friction signals.

Day 60

Comparison report

Compare the second month against baseline and decide whether Hymetry is useful enough to keep.

Day 61

Paid plan begins

Move to the right plan or pause hosted ingestion. No retroactive charge for the pilot.

The pilot starts when your first production data is received, not when an account is created.

The hosted pilot includes guided setup review for one primary production project by default. Additional project reviews are available by request.

Plan options

Simple plans for B2B product teams.

Starter, Growth, and Business are hosted plans with Pages, Companies, Users, Visits, AI Insights, Privacy Controls, unlimited seats, unlimited projects in one workspace, and soft usage limits. Open Source is available for teams that want to self-host, inspect the code, or customize their own deployment.

Starter

$149/mo

Invoiced quarterly · $447 / quarter

For early B2B SaaS teams that want hosted analytics and replay without building internal tooling.

  • 500K events / month
  • 2K session recordings / month
  • Unlimited projects in one workspace
  • Events and recordings counted across all projects
  • 90-day analytics retention
  • 30-day replay retention
  • Pages, Companies, Users, Visits
  • AI Insights and Privacy Controls
  • Email support
  • Unlimited seats
Start hosted pilot

Best for first production teams.

Business

$799/mo

Invoiced quarterly · $2,397 / quarter

For higher-volume B2B products that need more events, more recordings, priority support, and longer replay retention.

  • 10M events / month
  • 50K session recordings / month
  • Unlimited projects in one workspace
  • Events and recordings counted across all projects
  • 12-month analytics retention
  • 180-day replay retention
  • Priority support
  • Onboarding review
  • Privacy configuration review
  • Unlimited seats
Talk to us

For larger teams and higher-volume products.

Open Source

Free

Self-hosted option

For teams that want to run Hymetry themselves, inspect the code, customize their setup, or contribute to the project.

  • Self-host Hymetry
  • Access the source code
  • Customize for your own infrastructure
  • Community-driven improvements
  • No vendor lock-in
  • Good for internal evaluation and development
  • GitHub-based updates
  • No company attributes
View on GitHub

Run it yourself, customize it, or contribute.

Projects

Separate products without paying per project.

Hymetry works best when teams can separate products, environments, modules, or customer-facing surfaces cleanly. Hosted plans include unlimited projects in one workspace. Usage is counted across the workspace, so events and recordings still stay predictable.

Unlimited projects

Create separate projects for products, environments, modules, or apps without hitting a project-count limit.

Workspace-level usage

Events and session recordings are counted across all projects in the workspace, so pricing stays tied to actual usage.

Setup support is scoped

Project creation is unlimited, but guided setup, implementation review, and support depth depend on the plan.

Standard hosted plans are for one customer organization. Teams that need a different deployment model can use the Open Source version to self-host and customize their own setup.

Everything needed to understand adoption, usage, and friction.

Hosted Hymetry plans are separated by usage, retention, and support - not by hiding the core product or limiting project creation.

Pages

See product-area adoption, page metrics, flows, actions, and engagement.

Companies

Understand account health, risk, activation, adoption breadth, and expansion opportunities.

Users

Find engaged users, slipping users, power users, peer gaps, and next steps.

Visits

Open session timelines and replay context when a signal needs evidence.

AI Insights

Summarize what changed, why it matters, and what your team should review next.

Privacy Controls

Use built-in filters, masking, ignored elements, and capture scope controls.

Unlimited seats

Invite product, success, research, and account teams without per-seat pricing.

Unlimited projects

Separate products, modules, or environments inside one workspace.

Soft usage limits

No surprise overage bills for short spikes.

Workspace-level usage

Events and recordings are counted across all projects in your workspace.

Usage limits

Soft limits, not surprise bills.

Events and recordings help us keep hosted plans predictable, but Hymetry does not surprise-bill for short spikes. If your usage consistently exceeds your plan, we will help you move to the right tier.

Short spike

We do not automatically bill you for a one-off spike.

Two months above plan

If usage exceeds your plan for two consecutive months, we contact you before changing anything.

Noisy capture

If a project sends excessive low-value events, we help configure sampling, throttling, or capture scope.

Recordings are tracked separately from events because replay storage and processing are different from analytics events.

Creating more projects does not change your plan by itself. Only total workspace usage, retention, or support needs affect the right hosted tier.

Self-hosted options

Run Hymetry yourself when data custody matters most.

Hosted Hymetry is for teams that want managed infrastructure, analytics storage, replay hosting, setup help, retention, and support. Open Source is for teams that want to run Hymetry themselves and own the deployment.

Open Source

Free

Self-host and customize

For teams that want to inspect the code, run Hymetry themselves, customize their own setup, or contribute improvements.

  • Self-managed deployment
  • Source code on GitHub
  • Customer-managed projects
  • Customer-managed events and recordings
  • Customer-managed storage and retention
  • Community-driven updates
  • No hosted infrastructure cost
View on GitHub

Hosted plans

$149+/mo

Managed cloud usage

For teams that want Hymetry to manage infrastructure, analytics storage, replay hosting, retention, and support.

  • Managed Hymetry infrastructure
  • Hosted analytics and replay
  • Usage and retention by plan
  • Setup review by plan scope
  • Email or priority support by plan
  • Unlimited projects in one workspace
  • Start with the hosted pilot
Start hosted pilot

Use Open Source when your team wants to own deployment, storage, updates, and operations. Use hosted plans when you want Hymetry to manage the service for you.

Compare plans.

Choose by hosted volume, retention, support, or whether your team wants to self-host.

FeaturePilotStarterGrowthBusinessOpen Source
PriceFree$149/mo$349/mo$799/moFree
InvoiceNoneQuarterlyQuarterlyQuarterlyNone
Managed hostingIncludedIncludedIncludedIncludedNo
Source codeNoNoNoNoYes
Self-hostingNoNoNoNoYes
Events / monthUp to 2M500K2M10MCustomer-managed
Recordings / monthUp to 10K2K10K50KCustomer-managed
ProjectsUnlimited in one pilot workspace within guardrailsUnlimited in one workspaceUnlimited in one workspaceUnlimited in one workspaceCustomer-managed
Usage countingAcross all projectsAcross all projectsAcross all projectsAcross all projectsCustomer-managed
Analytics retentionPilot period90 days12 months12 monthsCustomer-managed
Replay retentionPilot period30 days90 days180 daysCustomer-managed
PagesIncludedIncludedIncludedIncludedCore / self-managed
CompaniesIncludedIncludedIncludedIncludedCore / self-managed
UsersIncludedIncludedIncludedIncludedCore / self-managed
Visits and replayIncludedIncludedIncludedIncludedCore / self-managed
AI InsightsIncludedIncludedIncludedIncludedDepends on self-hosted setup
Privacy ControlsIncludedIncludedIncludedIncludedSelf-managed
Unlimited seatsIncludedIncludedIncludedIncludedCustomer-managed
Managed setupOne primary production projectBasicIncludedIncludedNot included
Additional project reviewBy requestBy requestIncluded by plan scopeIncluded by plan scopeSelf-managed
Email supportPilot supportEmailEmailPriorityNo
Priority supportNoNoNoIncludedNo

Building with early B2B teams.

We occasionally work with founding customers who are willing to give feedback, share product requirements, and help shape Hymetry's roadmap.

Available by request for a limited number of early teams.

Ask about the founding customer program

Pricing questions.

When does the 60-day pilot start?

The hosted pilot starts when your first production data is received, not when an account is created. That gives your team time to complete integration before the evaluation period begins.

Do you require a credit card for the pilot?

No. The hosted pilot does not require a credit card. We activate hosted pilots with usage guardrails so teams can evaluate Hymetry with real product data.

What happens after day 60?

You can move to a paid hosted plan, pause hosted ingestion, or run the Open Source version yourself. The first paid invoice begins from day 61. We do not retroactively charge for the pilot. If no payment is received after the pilot, we may delete collected hosted pilot data after more than 10 days without payment.

How are plans invoiced?

Plans are monthly prices, invoiced quarterly by default. Monthly invoices may be available by request for early customers.

What happens if we exceed our usage limit?

Usage limits are soft. We do not surprise-bill for short spikes. If usage exceeds your plan for two consecutive months, we contact you and help move you to the right plan.

What counts as an event?

Events are product interactions captured for analytics, such as page activity, clicks, and other configured product behavior. Very noisy events can be reduced with capture controls, sampling, or throttling.

What counts as a session recording?

A session recording is replay context for a user session. Recordings are tracked separately from analytics events because they have different storage and processing costs.

Do you limit the number of projects?

No. During the hosted pilot, you can create one workspace. Hosted plans include unlimited projects inside one workspace. Events and session recordings are counted across all projects, so teams can separate products, environments, modules, or apps without worrying about project-count limits.

Does setup support cover every project?

Project creation is unlimited, but guided setup and review are scoped by plan. The hosted pilot includes guided review for one primary production project by default, with additional project reviews available by request.

Is Hymetry open source?

Yes. You can run the Open Source version yourself from GitHub. Hosted plans are available if you want Hymetry to manage infrastructure, analytics storage, and replay hosting for you.

Can we self-host Hymetry?

Yes. Use the Open Source version on GitHub if your team wants to manage deployment, storage, updates, and operations itself.

How does Open Source differ from hosted plans?

Open Source is free and self-managed. Hosted plans add managed infrastructure, analytics storage, replay hosting, retention, support, and advanced hosted features.

Can we keep all data inside our own infrastructure?

Yes, by running the Open Source version yourself. Hosted Hymetry is managed by Hymetry; self-hosted Hymetry is managed by your team.

Do all hosted plans include Pages, Companies, Users, Visits, AI Insights, and Privacy Controls?

Yes. Hosted plans are primarily separated by usage, retention, and support - not by removing the core product.

Can we get annual pricing?

Yes. Annual upfront pricing is available by request.

Can we create separate projects for staging and production?

Yes. Project creation is unlimited inside one workspace. However, we recommend keeping noisy staging or development traffic controlled with capture scope, sampling, or separate configuration so it does not consume unnecessary usage.

Start with real product data.

Explore the demo project first, then start a hosted pilot when you are ready to evaluate Hymetry with your own product.

No credit card required. First paid invoice starts from day 61.